Ready to Pickup

At Empire Casting House, we’re thrilled to bring your jewelry visions to life. Once your masterpiece is complete, we offer convenient pickup options to get your stunning creations into your hands quickly.

Ready to Claim Your Jewelry?

We’ll notify you by email and phone call once your order is complete and ready for pickup at your chosen location. Here are the options available:

• Empire Casting House Showroom (New York):

Experience the beauty of your finished piece firsthand at our conveniently located showroom.

Showroom Hours: Monday – Friday 9:00 AM – 5:00 PM

Address: 47 W 47th St Booth 19/20, New York, NY, 10036

• Factory Pickup (New York):

For those who prefer a behind-the-scenes glimpse, you can choose to pick up your order directly at our factory.

Factory Hours: Monday – Friday 9:00 AM – 5:00 PM

Address: 151 W 46th Street Fourth Floor New York, NY, 10036

What to Expect During Pickup:

• Upon arrival at your chosen location, kindly present your order confirmation email or a valid photo ID.
• Our team will carefully verify your order and ensure you’re completely satisfied with the finished piece.
• We’ll answer any questions you may have about your jewelry or our services.

Still Have Questions?

If you have any questions regarding pickup options or your order status, please don’t hesitate to contact us by phone at 1-212-869-9525 or email us at [email protected]